Important Information about the TruStage Cybersecurity Incident
Midcoast Federal Credit Union partners with TruStage to offer members a range of insurance and payment protection programs. Because some members may have been offered or enrolled in these products through Midcoast, we are monitoring the situation closely and sharing resources made available by TruStage.
TruStage, a provider of insurance and financial protection products available through many credit unions, recently experienced a cybersecurity incident. While Midcoast Federal Credit Union’s systems were not impacted by this incident, we want to make sure our members have access to the latest information and available support.
TruStage Resources
The following resources are available to help members stay informed and access support if needed:
Important Security Tips
As a precaution following any cybersecurity incident, we encourage members to stay alert for potential scams or fraudulent activity.
- Do not respond to unsolicited calls, emails, or text messages requesting payment or personal information.
- Never share your online banking credentials, passwords, or one-time verification codes.
- If you receive a suspicious message claiming to be from TruStage or Midcoast Federal Credit Union, do not click any links or provide information.
- When in doubt, contact TruStage or Midcoast Federal Credit Union directly using a trusted phone number or official website.
If you have questions regarding your TruStage policy or believe you may be affected by this incident, please contact TruStage directly using the resources above. Thank you for your continued confidence in Midcoast Federal Credit Union.