COVID-19 Updates

Visit our COVID-19 Response Center

Our COVID-19 Response Plan remains fluid and responsive to the ever-changing conditions of this event. We are committed to maintaining uninterrupted service and access to your money. Please visit our COVID-19 Response Center for the latest updates on our preparedness plans.

Our Financial Assistance Programs Are Here to Help

As we navigate these unprecedented times, we understand the hardship a loss or reduction of income generates. If your income has recently been impacted we can help!

Our Bath Branch Lobby Will Open Today at Noon

After temporarily closing our Bath Branch Lobby as a result of an employee exhibiting symptoms consistent with COVID-19, we are happy to announce the Bath Branch Lobby is back open.

Bath Branch Lobby Closure: What You Need To Know

Recently we learned that one of our employees is exhibiting symptoms consistent with COVID-19. We are taking every precaution and following all state and federal CDC guidelines to help protect the health and well-being of our employees and members.

Our Lobbies Are Open for Service!

Today, we are happy to announce the reopening of our branches and to welcome our members back to in-branch services! We are continuing to follow the Maine CDC and state guidelines surrounding COVID-19 best business practices, and ask for your patience and understanding as we navigate these new safety requirements for the protection of our members and staff alike.

We're Planning to See You Soon!

Happy June 1st! Today, as Maine takes another step forward toward re-opening businesses and services, we hope that all of our members are staying safe and are continuing to follow Maine CDC guidelines on social distancing and COVID-19 preventative best practices.

Regulation D Suspension Notice

The Federal Reserve Bank recently announced the temporary suspension of Regulation D’s restriction on the number of electronic withdrawals (six per month) on savings accounts.

Economic Impact Payments Have Begun!

Great news! The first round of the U.S. Treasury Economic Impact Payments have been distributed. For those members receiving ACH deposits today, all payments have been posted to your accounts. Please log in to online banking or mobile banking to confirm if you were included in the first round of payments.

Economic Impact Payments

In the next few weeks, many Americans will be receiving an Economic Impact Payment from the U.S. Treasury in response to the COVID-19 pandemic. Be prepared for a payment with these two free eServices.

Extended Business Hours April

In preparation for anticipated heavy member traffic in the first week of April, our Drive-Up facilities and Member Contact Center will be open:

Wednesday, April 1st & Friday, April 3rd from 7am to 6pm

Essential Business Designation: We are here for you!

As Governor Mills and local communities further efforts to flatten the COVID-19 curve with Stay at Home orders and other social distancing efforts, I would like to remind you that Maine's credit unions, specifically your credit union, is designated as an Essential Business. We will remain open, to the best of our ability, throughout this event and provide continued access to your financial services. While our lobbies will remain closed, our drive-up facilities are fully operational. Many of our employees are working from home and we have positioned additional employees to support our Member Contact Center to handle increased call volume.

Phishing and Scam Rates Increase as a Result of COVID-19

Researchers have discovered a spike in websites using the Coronavirus as a way to get your personal information. Some of the sites are promoting awareness and prevention tips, requesting donations for victims, offering advice on treatment or are promoting mobile apps to track the virus in real time. Truth is, many of these sites and emails contain malicious attachments or are infected with ransomware.

Review These Account Access Alternative Methods

In accordance with the Center for Disease Control recommendations, we are encouraging our members to practice social distancing while managing your money. While our lobbies continue to be closed to members at this time, we offer many options for basic transactions that do not require face-to-face interaction.

Our Annual Meeting has been Postponed

In light of efforts to curb the spread of COVID-19, the 64th Annual Meeting of our Members, originally scheduled for Wednesday, March 25th, has been postponed at this time. We are currently exploring alternative methods of hosting the meeting and the possibility of rescheduling to a later date.

Committed to Maintaining Services to our Members

Our COVID-19 Response Plan remains fluid and responsive to the ever-changing conditions of this event. Your Credit Union is committed to maintaining uninterrupted service and is taking the following steps to support that objective.

Our Commitment to Our Members

Like you, we have been continuously monitoring the impact and development of the Coronavirus (COVID-19). We recognize and appreciate the trust you place in us as your financial institution, and we want you to know the health and well-being of our members and employees is our top priority.