Security and Alerts

7 Ways to Protect Your Identity While on Vacation

Spring and summer vacation season is upon us, and if you're traveling far from home, you probably want to do all you can to make sure your wallet or purse doesn't end up in the wrong hands. But according to a recent Experian ProtectMyID survey, 30% of travelers have experienced identity theft while away from home or know someone who has.

It's best to take steps now to keep control of your sensitive information. Here are some ways you can protect yourself on your next trip.

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Fraudulent Phone Calls

We have received reports of a company contacting our members falsely representing themselves as Midcoast Federal Credit Union. Members reported that...

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Text-Based Phishing Activity

The Maine Credit Union League is reporting that a number of Maine credit union members have received text messages informing them that their debit card has been compromised and to call a toll free number.  When the member calls, they are asked to provide their card number and CVV2 code.

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New Limits on Telemarketers

Tired of the endless, unsolicited telemarketing calls?  Check out the new rules that telemarketers must follow.  Please note that your Credit Union would never call you and ask for your account or card number. 

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Savvy Money is More than a Credit Score!

No opt-in required: This service will be available to all members immediately. Members can choose to opt out of receiving alerts via email, and check their updates directly from the SavvyMoney website.

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FRAUD ALERT: Member Accounts

Members are reporting increased fraud activity on their accounts. This may be caused by recent card compromises in our local area. Please be vigilant and notify us immediately if you see any suspicious or non-authorized activity on your accounts. Thank you.

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Scam Alert: Fraudulent Vendors

Our Credit Union has been notified by the Maine Credit Union League of suspicious activity that occurred recently at a merchant. This could represent a potential fraud/breach risk to an unsuspecting business. 

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Microsoft Scam!

We have received reports from both members and staff of a Microsoft phone and computer scam highly active in the Bath / Brunswick area. The phone caller or computer pop notification states they are from Microsoft and need your personal information to resolve one or more of the following issues: tech support, computer settings change, licensing or upgrade.

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Scam Alerts!

We are experiencing a high volume of fraud and phishing/vishing attempts in our area. Please be on alert and DO NOT provide your personal or account information to anyone over the phone.

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Follow These Steps to Guard Against Online Identity Fraud

By the time you finish reading this sentence, there will have been two new victims of identity fraud in the United States. But there's plenty you can do to avoid joining that crowd.

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Beware the Dyre Wolf

Cyber criminals continue to get more resourceful and sophisticated in their attempts to defraud consumers.  Please read the following article regarding the Dyre malware and ways to protect your Midcoast account.

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Fraud Alert - You have not won the lottery!

If you have received a letter in the mail accompanied by a check drawn off Midcoast Federal Credit Union indicating “you’ve won the lottery” and that the enclosed check is to help you pay for “taxes, handing, shipping or insurance fees” or the letter is from Midcoast Financial Services, this is a scam and the accompanying checks are fraudulent.

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Are You Suffering From Card Insecurity?

Recent news reports are giving our members a bad case of card insecurity. In the past year there have been reports from national retailers such as Home Depot, Supervalu (Shaw's Supermarket's parent company) and Dairy Queen of security breaches in their payment systems compromising thousands of customers’ card information.

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Protect Your Midcoast Account By Following These Best Practices

It seems that almost daily there is news of another major IT security breach or data compromise. From the Target card breach to the Heartbleed Open SSL issue to security issues with Microsoft's Internet Explorer browser, it is difficult to have confidence that your online and purchase activity is secure and safe from being hacked.

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